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(603) 852 79 35 akasi-commercial@akasigroup.com 1, Tara boulevard # 101, Nashua NH 03062 United States
(603) 852 79 35 akasi-commercial@akasigroup.com 1, Tara boulevard # 101, Nashua NH 03062 United States

Frequently Asked Questions

Register directly on our site by creating an account, selecting your training and following the steps to finalize your registration.


Payment can be made by credit card (Visa, Mastercard, Amex), Paypal, bank transfer or direct debit. However, additional charges may apply depending on the payment method chosen.


We issue a certificate of participation. Our training courses also prepare for international certifications, but these certifications are managed by external organizations.


Yes, a course can be canceled up to two weeks before its start. Log in to your account to cancel or modify your reservation. Requests outside this deadline will not be taken into account.


Check your spam folder. If the email still does not arrive, use the “Resend Email” option or contact our technical support for assistance.


Refunds are only possible for cancellations made at least two weeks before the start of the training. Specific conditions are specified in the cancellation policy.


Our training is provided by recognized experts in their field, selected for their experience and teaching methods in order to offer you quality learning.


Our training courses are adapted to the needs of professionals and include preparation for internationally recognized certifications. They offer practical and directly applicable content.


Some training is available online, others in person. Consult the detailed information sheet for each training course to find out the exact terms and conditions.


Use our contact form available on the site. Select the subject of your request (e.g.: Payment, Training Information) and describe your problem to get a quick response.